How to Fix ? Windows Outage World Wide - July 2023. Error : Your device ran into a problem and need to restart. shutting down again and again..

A Microsoft Cloud outage has impacted millions of computer systems globally. Users reported sudden shutdowns or restarts of their systems, which Microsoft attributed to a recent CrowdStrike update. According to Microsoft's Service Health Status updates, the preliminary cause is a configuration change in part of their Azure backend. This change disrupted the connection between storage and compute resources, leading to connectivity failures.

Steps to Fix the Issue:

Step-1 : Boot Windows into Safe Mode or the Windows Recovery Environment

Step-2 : Navigate to the C:\Windows\System32\drivers\CrowdStrike directory

Step-3 : Locate the file matching C-00000291*.sys and delete it

Step-4 : Boot the host normally.

How to Enter safe mode ?

For ASUS Devices:

1. Using F8 or Shift + F8 (if supported):

   • Restart your computer.
   • As soon as the computer starts, press F8 or Shift + F8 repeatedly before the Windows logo appears.
   • If successful, you’ll see the Advanced Boot Options menu. Use the arrow keys to select Safe Mode and press Enter.

2. Using Windows Recovery Environment (WinRE):

   • Restart your computer. As soon as it starts, press F2, F10, or Del to enter the BIOS/UEFI setup (the specific key might vary).
   • In the BIOS/UEFI setup, navigate to the Boot menu.
   • Set the primary boot device to your Windows installation drive and exit the BIOS/UEFI setup.
   • Once Windows starts, press and hold the Shift key and select Restart from the power menu.
   • After the computer restarts, select Troubleshoot > Advanced options > Startup Settings > Restart.
   • After another restart, you’ll see a list of options. Press 4 or F4 to start in Safe Mode.

 

For Intel Devices:

• Using F8 or Shift + F8 (if supported):

  • Restart your computer.
  • As soon as the computer starts, press F8 or Shift + F8 repeatedly before the Windows logo appears.
  • If successful, you’ll see the Advanced Boot Options menu. Use the arrow keys to select Safe Mode and press Enter.

• Using Windows Recovery Environment (WinRE):

  • Restart your computer. As soon as it starts, press F2, F10, or Del to enter the BIOS/UEFI setup (the specific key might vary).
  • In the BIOS/UEFI setup, navigate to the Boot menu.
  • Set the primary boot device to your Windows installation drive and exit the BIOS/UEFI setup.
  • Once Windows starts, press and hold the Shift key and select Restart from the power menu.
  • After the computer restarts, select Troubleshoot > Advanced options > Startup Settings > Restart.
  • After another restart, you’ll see a list of options. Press 4 or F4 to start in Safe Mode.

 

For Other Devices:

• Using F8 or Shift + F8 (if supported):

  • Restart your computer.
  • As soon as the computer starts, press F8 or Shift + F8 repeatedly before the Windows logo appears.
  • If successful, you’ll see the Advanced Boot Options menu. Use the arrow keys to select Safe Mode and press Enter.

• Using Windows Recovery Environment (WinRE):

  • Restart your computer. As soon as it starts, press the appropriate key to enter the BIOS/UEFI setup (this could be F2, F10, Del, or another key depending on your manufacturer).
  • In the BIOS/UEFI setup, navigate to the Boot menu.
  • Set the primary boot device to your Windows installation drive and exit the BIOS/UEFI setup.
  • Once Windows starts, press and hold the Shift key and select Restart from the power menu.
  • After the computer restarts, select Troubleshoot > Advanced options > Startup Settings > Restart.
  • After another restart, you’ll see a list of options. Press 4 or F4 to start in Safe Mode.

• These steps should help you enter Safe Mode on various devices during reboot
   

Easy way (If the windows is working):

1.Press the Windows logo key  + R.

2.Type msconfig in the Open box and then select OK.

3.Select the Boot tab.

4.Under Boot options, clear the Safe bootcheckbox.